faqs

Lori Simcox

How do I make a purchase? It’s easy! First go to the item you like. Select the item you would like to purchase, click on the price then either add to cart and continue shopping or add to cart and check out! Paypal will process your order. Are corporate discounts available? Yes, for corporate noon purchases, a minimum order of 25 bags per style, per colour is required. Please contact us for more information. Do you have a customer wait list for products that are sold out? Yes we do. Please email us your request. We will respond back to you to let you know the wait time and/or availability of the product. We can not guarantee that the item that you are requesting will be available.Will my account information remain confidential? Yes, Absolutely! We adhere to the policies of Paypal and Moneris. All of your personal information will remain confidential. We will not forward your information to any other companies. What payments do you accept? If you are making your purchase through our website, we accept Visa and Mastercard through Paypal. If you would prefer to pay by phone, please call us at 604.603.1764. We can process your order through Moneris. www.moneris.com Or, if you wish to pay by Canadian money order, please call or email us and let us know. We will send you your purchase once the money order has cleared with the bank. How much is shipping? evolve uses Canada Post for shipping. Products shipped within BC will be charged 7% PST and 5% GST. All other Provinces will be charged 5% GST. Shipping fees are automatically calculated at check out and will be added to your total invoice. Evolve will process your order within 24 hours. If the product you want is not in stock, we will contact you by email. If we do have your order in inventory, we will ship it out within 1-3 business days. Using regular mail, you should receive your product within 2-10 business days from when it is shipped depending on where you want us to send it to. Please be sure to select the appropriate shipping method you wish to use when checking out. If you live in the Lower Mainland, we offer a $15 rate for regular mail and $20 rate for first class. Canada (1 bag) Regular (2-7 days) $20 Xpresspost (1-5 days) $40 International (1bag) Regular (2-7 days) $50 Xpresspost (1-5 days) $80 If you live in Vancouver and would like to save on shipping fees, please call us or email us your order, do not place your order online as shipping charges will automatically be added to your invoice, and we will be happy to meet you at a set location on the North Shore. <h2>noon solar handbags</h2> What electronic devices will my bag charge? The battery pack should be compatible with all charge cell phones, blackberries, PDA, Palms and iPods. The battery pack, however, will not charge the new iPhone G3 as a result of the phone’s software. A new battery capable of charging the iPhone G3 should be available in a few months. If your device is not compatible with the tips provided just purchase it at your local electronic store for a minimal cost. We look forward to being able to offer a bag in the future that can charge your laptop. How long will it take to charge the battery? On a sunny day it will take about 6-8 hours, on a cloudy day it will take more time. The internal battery will store the solar energy for several days, so that you can charge your cell phone or iPod day or night. You can get a quick charge with just 30 minutes of sun. If need be, the battery will also wall charge. How can I make sure I am collecting energy with my bag? It’s simple, just expose the panel to the sun. Place it in your window at work or home, face the panel towards the sun at the cafe, or walk/bike around town with the panel exposed. Even on cloudy or rainy days, energy is collected through the UV light of the sun. The battery pack has a green charging light that will illuminate when it is receiving a charge. For initial use, it is important to charge your battery completely in order to maximize the charge by either using the wall adapter or the sun. What type of light will charge my bag? The solar panels have been developed to collect a charge from the sun. Indoor lights will not work. Can the solar panel get wet? Yes! The solar panel is completely water and weatherproofed, and will continue to work even if it wears with age. You will not be harmed if the solar panel gets wet. What are the specs on the solar panel? The output is 7.2 volts, 300 mA-400mA. Can I take my solar bag through airport security? Yes! We have traveled with our bags and even charged them in the window on the plane. What if I buy a new iPod, Blackberry or cell phone? More tips can be purchased at your local electronics store. You can also purchase tips online as www.cables4computer.com. Will my electronic device(s) work with this handbag? The bag will charge all cell phones, Ipods and Blackberrys, except for the new iPhone G3. We are expecting a new battery for this phone in a few months. Please ask us to keep you posted when this battery arrives if you are interested in a bag and have iPhone G3. Four USB adapter tips that are used for the most popular electronic devices in Canada are provided with your purchase. These are: C05C~USB mini 5 pin (red) Audiovox~ SMT~5600 Blackberry~6210, 6220, 6230, 6280, 6510, 7210, 7230, 7250, 7280, 7290, 7510, 7520, 8100, 7100g, 7100i, 7100r, 7100t, 7100v, 7100x, 7105t, 7130c, 7130e, 8700c, 8700f, 8700g, 8703e Motorola~C290, C331g, C332, C333g, C650, PEBL, RAZR V3, RAZR, V3c, RAZR V3m, SLVR L7, V180, V188, V195, V220, V325, V360 PMI~Palm, SmartPhone Palm~Treo 650, 680, 700P, 700W, 700WX, 750 LG5~LG mobile KG800, KG808, Kg90, Lx150, MG800C, VX500, VX8600, VX9900, Pink, Chocolate, White iPod If your electronic device is not listed here, you will be able to purchase the correct USB adapter tip at your local electronic store: The Source By Circuit City (previously Radio Shack), Office Depot or online at http://www.cables4computer.com, go to USB then adapters. What’s included with my purchase? -Flexible solar panel on outside of bag -Cable coming from the solar panel~ found inside one of the inside pockets. -Power Bank, lithium~ion rechargeable battery pack -Wall charging adapter for Power Bank -4 USB tips (please see list above) -6 volt boost required for some cell phones * USB cable -iPod cable -User manual

2009-10-28T10:52:12-07:00

faqs 3567292

2009-10-28T10:52:12-07:00

374482

faqs 2010-01-25T16:12:58-08:00 *How do I make a purchase?* It's easy! First go to the item you like. Select the item you would like to purchase, click on the price then either add to cart and continue shopping or add to cart and check out! Paypal will process your order. *Are corporate discounts available?* Yes, for corporate noon purchases, a minimum order of 25 bags per style, per colour is required. Please contact us for more information. *Do you have a customer wait list for products that are sold out?* Yes we do. Please email us your request. We will respond back to you to let you know the wait time and/or availability of the product. We can not guarantee that the item that you are requesting will be available.Will my account information remain confidential? Yes, Absolutely! We adhere to the policies of Paypal and Moneris. All of your personal information will remain confidential. We will not forward your information to any other companies. *What payments do you accept?* If you are making your purchase through our website, we accept Visa and Mastercard through Paypal. If you would prefer to pay by phone, please call us at 604.603.1764. We can process your order through Moneris. www.moneris.com Or, if you wish to pay by Canadian money order, please call or email us and let us know. We will send you your purchase once the money order has cleared with the bank. *How much is shipping?* evolve uses Canada Post for shipping. Products shipped within BC will be charged 7% PST and 5% GST. All other Provinces will be charged 5% GST. Shipping fees are automatically calculated at check out and will be added to your total invoice. Evolve will process your order within 24 hours. If the product you want is not in stock, we will contact you by email. If we do have your order in inventory, we will ship it out within 1-3 business days. Using regular mail, you should receive your product within 2-10 business days from when it is shipped depending on where you want us to send it to. Please be sure to select the appropriate shipping method you wish to use when checking out. If you live in the Lower Mainland, we offer a $15 rate for regular mail and $20 rate for first class. Canada (1 bag) Regular (2-7 days) $20 Xpresspost (1-5 days) $40 International (1bag) Regular (2-7 days) $50 Xpresspost (1-5 days) $80 If you live in Vancouver and would like to save on shipping fees, please call us or email us your order, do not place your order online as shipping charges will automatically be added to your invoice, and we will be happy to meet you at a set location on the North Shore. <h2>*noon solar handbags*</h2> *What electronic devices will my bag charge?* The battery pack should be compatible with all charge cell phones, blackberries, PDA, Palms and iPods. The battery pack, however, will not charge the new iPhone G3 as a result of the phone's software. A new battery capable of charging the iPhone G3 should be available in a few months. If your device is not compatible with the tips provided just purchase it at your local electronic store for a minimal cost. We look forward to being able to offer a bag in the future that can charge your laptop. *How long will it take to charge the battery?* On a sunny day it will take about 6-8 hours, on a cloudy day it will take more time. The internal battery will store the solar energy for several days, so that you can charge your cell phone or iPod day or night. You can get a quick charge with just 30 minutes of sun. If need be, the battery will also wall charge. *How can I make sure I am collecting energy with my bag?* It's simple, just expose the panel to the sun. Place it in your window at work or home, face the panel towards the sun at the cafe, or walk/bike around town with the panel exposed. Even on cloudy or rainy days, energy is collected through the UV light of the sun. The battery pack has a green charging light that will illuminate when it is receiving a charge. For initial use, it is important to charge your battery completely in order to maximize the charge by either using the wall adapter or the sun. *What type of light will charge my bag?* The solar panels have been developed to collect a charge from the sun. Indoor lights will not work. *Can the solar panel get wet?* Yes! The solar panel is completely water and weatherproofed, and will continue to work even if it wears with age. You will not be harmed if the solar panel gets wet. *What are the specs on the solar panel?* The output is 7.2 volts, 300 mA-400mA. *Can I take my solar bag through airport security?* Yes! We have traveled with our bags and even charged them in the window on the plane. *What if I buy a new iPod, Blackberry or cell phone?* More tips can be purchased at your local electronics store. You can also purchase tips online as www.cables4computer.com. *Will my electronic device(s) work with this handbag?* The bag will charge all cell phones, Ipods and Blackberrys, except for the new iPhone G3. We are expecting a new battery for this phone in a few months. Please ask us to keep you posted when this battery arrives if you are interested in a bag and have iPhone G3. Four USB adapter tips that are used for the most popular electronic devices in Canada are provided with your purchase. These are: C05C~USB mini 5 pin (red) Audiovox~ SMT~5600 Blackberry~6210, 6220, 6230, 6280, 6510, 7210, 7230, 7250, 7280, 7290, 7510, 7520, 8100, 7100g, 7100i, 7100r, 7100t, 7100v, 7100x, 7105t, 7130c, 7130e, 8700c, 8700f, 8700g, 8703e Motorola~C290, C331g, C332, C333g, C650, PEBL, RAZR V3, RAZR, V3c, RAZR V3m, SLVR L7, V180, V188, V195, V220, V325, V360 PMI~Palm, SmartPhone Palm~Treo 650, 680, 700P, 700W, 700WX, 750 LG5~LG mobile KG800, KG808, Kg90, Lx150, MG800C, VX500, VX8600, VX9900, Pink, Chocolate, White iPod If your electronic device is not listed here, you will be able to purchase the correct USB adapter tip at your local electronic store: The Source By Circuit City (previously Radio Shack), Office Depot or online at http://www.cables4computer.com, go to USB then adapters. What's included with my purchase? -Flexible solar panel on outside of bag -Cable coming from the solar panel~ found inside one of the inside pockets. -Power Bank, lithium~ion rechargeable battery pack -Wall charging adapter for Power Bank -4 USB tips (please see list above) -6 volt boost required for some cell phones * USB cable -iPod cable -User manual